{"id":42083,"date":"2024-05-27T12:57:29","date_gmt":"2024-05-27T10:57:29","guid":{"rendered":"https:\/\/knapcore.com\/politica-de-privacidad\/"},"modified":"2025-12-13T19:26:31","modified_gmt":"2025-12-13T18:26:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/knapcore.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"42083\" class=\"elementor elementor-42083 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88e649d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88e649d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e85b4c4\" data-id=\"e85b4c4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7361542 elementor-widget elementor-widget-text-editor\" data-id=\"7361542\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>PRIVACY POLICY&nbsp;<\/b><\/p>\n<p><b>Last updated:<\/b> 13 December 2025<\/p>\n<p><b>1. Controller<\/b><\/p>\n<p>In accordance with the <b>EU GDPR<\/b> and Spain\u2019s <b>LOPDGDD<\/b>, the data controller is:<\/p>\n<ul>\n<li><b>Controller:<\/b>&nbsp;KNAPCORE Technologies S.L. (\u201c<b>KNAPCORE<\/b>\u201d)<\/li>\n<li><b>Tax ID:<\/b>&nbsp;<i><\/i>&nbsp;B24996373<\/li>\n<li><b>Address:<\/b> C\/ Princesa, 31, 2nd Floor, Door 2, 28008, Madrid (Spain)<\/li>\n<li><b>Contact email:<\/b> info@knapcore.com<\/li>\n<li><b><\/b><b>Website:<\/b> <a href=\"http:\/\/www.knapcore.com\/?utm_source=chatgpt.com\">www.knapcore.com<\/a><\/li>\n<\/ul>\n<p>A <b>Data Protection Officer (DPO)<\/b> will be notified here if\/when appointed.<\/p>\n<p><b>2. Scope<\/b><\/p>\n<p>This Policy explains why and how we collect personal data, what we do with it, with whom we share it, how we protect it, and your choices. It covers processing arising from your use of the Site and, in particular, from <b>web forms<\/b>.<br>When you submit a form, you will be asked to accept this Policy; we will keep a record of that acceptance.<\/p>\n<p><b>3. Data we process and source<\/b><\/p>\n<ul>\n<li><b>Identification and contact details:<\/b> name, surname, email, phone, company\/role (if applicable).<\/li>\n<li><b>Message content<\/b> you send us.<\/li>\n<li><b>Technical\/browsing data:<\/b> IP address, device IDs, logs and, where applicable, cookies or similar tech (see our <b>Cookie Policy<\/b>).<\/li>\n<li><b>Communication preferences<\/b> (newsletter opt-ins\/opt-outs).<\/li>\n<\/ul>\n<p><b>Source:<\/b> provided by the user; technical metadata generated by Site usage.<\/p>\n<p><b>4. Purposes and legal bases<\/b><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"middle\">\n<p><b>Purpose<\/b><b><\/b><\/p>\n<\/td>\n<td valign=\"middle\">\n<p><b>Legal basis (Art. 6 GDPR)<\/b><b><\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"middle\">\n<p><b>Responding to enquiries<\/b> submitted via \u201cContact us\u201d or other forms; pre-contract interactions.<\/p>\n<\/td>\n<td valign=\"middle\">\n<p><b>Legitimate interest<\/b> to handle enquiries (Art. 6(1)(f)) and\/or <b>pre-contractual steps<\/b> at the data subject\u2019s request (Art. 6(1)(b)).<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"middle\">\n<p><b>Sending marketing\/commercial communications<\/b> (e.g., subscriptions\/newsletters), including by electronic means.<\/p>\n<\/td>\n<td valign=\"middle\">\n<p><b>Consent<\/b> (Art. 6(1)(a)). You may withdraw it at any time.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"middle\">\n<p><b>Legal compliance<\/b> (tax, consumer, information security, etc.).<\/p>\n<\/td>\n<td valign=\"middle\">\n<p><b>Legal obligation<\/b> (Art. 6(1)(c)).<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"middle\">\n<p><b>Site security and fraud prevention<\/b> (access monitoring, logs, abuse detection).<\/p>\n<\/td>\n<td valign=\"middle\">\n<p><b>Legitimate interest<\/b> (Art. 6(1)(f)).<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>5. Retention<\/b><\/p>\n<p>We keep data only as long as necessary for the stated purposes or as required by law. As a guideline:<\/p>\n<ul>\n<li><b>Enquiries (contact):<\/b> up to <b>6 months<\/b> from last interaction where no further relationship follows.<\/li>\n<li><b>Subscriptions\/marketing:<\/b> until you <b>withdraw consent<\/b> or <b>object<\/b>.<\/li>\n<li><b>Legal obligations:<\/b> for the relevant <b>statutory limitation<\/b> periods.<\/li>\n<li><b>Technical\/security logs:<\/b> for reasonable periods to ensure Site security.<\/li>\n<li><b>Cookies:<\/b> as set out in the <b>Cookie Policy<\/b>.<\/li>\n<\/ul>\n<p><b>6. Recipients and processors<\/b><\/p>\n<p>We do not disclose your data to third parties except where legally required or to provide essential services via <b>processors<\/b>(e.g., hosting, IT maintenance\/support, transactional email, form manager, CRM, analytics, anti-spam\/captcha, and legal\/advisory).<br>KNAPCORE signs <b>data processing agreements<\/b> with all processors as required by Art. 28 GDPR.<\/p>\n<p>An up-to-date list of processor categories is available on request at <b>info@knapcore.com<\/b>.<\/p>\n<p><b>7. International transfers<\/b><\/p>\n<p>Where any service provider is located <b>outside the EEA<\/b>, NAPCORE ensures an <b>adequate level of protection<\/b> or implements <b>appropriate safeguards<\/b> (e.g., <b>EU Standard Contractual Clauses<\/b>), along with supplementary measures and, where applicable, transfer impact assessments.<\/p>\n<p><b>8. Your rights<\/b><\/p>\n<p>You may exercise, at any time and <b>free of charge<\/b>:<\/p>\n<ul>\n<li><b>Access<\/b> to your data.<\/li>\n<li><b>Rectification<\/b> of inaccuracies.<\/li>\n<li><b>Erasure<\/b> where applicable.<\/li>\n<li><b>Objection<\/b>, particularly to <b>direct marketing<\/b>.<\/li>\n<li><b>Restriction<\/b> in the cases provided by law.<\/li>\n<li><b>Portability<\/b> of data you provided to us.<\/li>\n<li><b>Withdrawal of consent<\/b> at any time (without retroactive effect).<\/li>\n<\/ul>\n<p><b>How:<\/b> email <b>info@knapcore.com<\/b> (subject \u201cGDPR Rights\u201d and specify the right).<br><b>ID check:<\/b> we may request additional information to verify your identity.<br><b>Timing:<\/b> we will respond within <b>1 month<\/b>, extendable by <b>2 months<\/b> for complex requests.<br><b>Supervisory authority:<\/b> you may lodge a complaint with the <b>AEPD<\/b> (<a href=\"http:\/\/www.aepd.es\/?utm_source=chatgpt.com\">www.aepd.es<\/a>) if you believe your rights have been infringed.<\/p>\n<p><b>9. Minors<\/b><\/p>\n<p>We do not knowingly collect data from <b>children under 14<\/b>. If we become aware of a registration without valid parental\/guardian consent, we will delete it.<\/p>\n<p><b>10. Security<\/b><\/p>\n<p>We implement appropriate <b>technical and organisational measures<\/b> to protect data against unauthorised access, loss, destruction or alteration (e.g., TLS in transit, access controls, activity logs, backups).<\/p>\n<p><b>11. Automated decision-making<\/b><\/p>\n<p>KNAPCORE <b>does not<\/b> carry out automated decision-making producing legal or similarly significant effects on users, including profiling, beyond what is expressly stated (e.g., basic segmentation by subscription). If this changes, we will inform you in accordance with the law.<\/p>\n<p><b>12. Changes to this Policy<\/b><\/p>\n<p>We may update this Policy to reflect legal or technical changes. Please review it periodically. Where changes are material, we may notify you prominently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY&nbsp; Last updated: 13 December 2025 1. Controller In accordance with the EU GDPR and Spain\u2019s LOPDGDD, the data 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